Operations Manager

Operations Manager – All-Day Café & Lifestyle Brand (London)

Salary: £50,000–£55,000 + Benefits
Location: London

The Brand

We’re working with one of London’s most exciting new café and lifestyle concepts an all-day space where great coffee, creative food, and community come together. Think natural light, matcha lattes, playlists that hit just right, and a crowd that genuinely gets it.

This is a brand that’s redefining modern café culture, stylish, social, and full of personality. With growth on the horizon, they’re now looking for an operations Manager to join the leadership team and help take things to the next level.

The Role

As Operations Manager, you’ll lead daily operations across the business while helping to shape the future of the brand. You’ll bring both commercial expertise and creative flair, ensuring the guest experience, the teams, and the numbers all align perfectly.

You’ll be hands-on, detail-driven, and able to see the bigger picture, playing a key role in expansion, culture, and brand development.

Key Responsibilities

• Oversee day-to-day operations across multiple sites
• Lead, develop, and inspire high-performing teams
• Drive commercial performance, sales, margins, and efficiency
• Maintain outstanding service and guest experience standards
• Collaborate with founders on new concepts and openings
• Use performance data to guide decisions and improvements
• Support the development of brand culture and identity

About You

• Proven experience in multi-site or senior café/restaurant operations or coffee
• Passionate about modern, experience-led hospitality
• Strong commercial and analytical mindset
• A natural leader who builds culture through authenticity and energy
• Trend-aware and connected to what younger consumers value
• Ready to help shape a growing, creative hospitality brand

The Offer

• £50,000–£55,000 + benefits
• Central London-based role with growth opportunities
• Chance to be part of a brand that’s genuinely making waves in the city’s café scene