General Manager – Leading QSR Brand
Location: Liverpool
Salary: Up to £42,000
About the Role:
We are looking for an experienced and driven General Manager to lead a high-performing team in a thriving Quick Service Restaurant (QSR) environment. This is a fantastic opportunity for a strategic and hands-on leader to take ownership of the day-to-day operations, ensuring exceptional customer service, strong team performance, and efficient restaurant management.
As General Manager, you will be responsible for maintaining the highest operational standards, driving profitability, and delivering a seamless customer experience that reflects the brand's reputation for quality and service. You will lead by example, inspire your team, and ensure the restaurant operates smoothly and efficiently.
Key Responsibilities:
- Oversee the daily operations of the restaurant, ensuring compliance with company policies and industry standards.
- Drive sales growth and profitability by optimising resources and managing costs effectively.
- Recruit, train, and develop team members, fostering a positive and motivated working environment.
- Ensure high standards of food quality, cleanliness, and customer service are consistently delivered.
- Monitor and manage stock levels, inventory, and supplier relationships.
- Handle customer queries and complaints professionally, maintaining brand reputation.
- Implement health and safety procedures, ensuring full compliance with regulatory requirements.
- Analyse performance metrics, identifying areas for improvement and driving change where needed.
What We’re Looking For:
- Proven experience as a General Manager or Restaurant Manager within the QSR or hospitality sector.
- Strong leadership and people management skills, with the ability to inspire and motivate a team.
- Excellent operational and organisational abilities, capable of handling a fast-paced environment.
- A commitment to delivering outstanding customer service and maintaining high operational standards.
- Financial acumen, with experience in budgeting, forecasting, and profit and loss management.
- Knowledge of health, safety, and food hygiene regulations.
- Exceptional communication skills and a hands-on, problem-solving attitude.
What’s in it for You?
- Competitive Salary: Up to £42,000, reflecting experience and commitment.
- Career Development: Opportunities to grow within a leading QSR brand.
- Supportive Work Environment: Join a team that values dedication, teamwork, and excellence.
- Operational Autonomy: The chance to lead and make impactful decisions.
- Recognition and Rewards: Be part of a brand that recognises hard work and celebrates success.
