We’re supporting a fast-growing QSR brand as they continue to expand their franchise network across the UK. As part of this growth, they’re looking to appoint an experienced Area Manager / Franchise Business Consultant to support, coach, and elevate performance across the Northwest region.
Reporting into the Operations Manager, this role is focused on driving standards, commercial performance, and brand consistency across a predominantly franchised estate. This is not a traditional “policing” role — it’s about partnership, influence, and helping franchisees run stronger, more profitable businesses.
The environment is entrepreneurial, evolving, and pace-driven. You’ll play a key role in translating brand strategy into great execution on the ground, while feeding insight and best practice back into the wider business.
The Role
Act as the primary operational point of contact for franchise partners across the Northwest
Support franchisees to deliver strong operational, commercial, and people performance
Coach and influence Store Managers and franchise partners to raise standards and capability
Ensure consistent execution of brand standards, food quality, service, and compliance
Use KPIs, audits, and data to identify performance gaps and agree improvement plans
Support franchisees with labour planning, cost control, and profitability
Drive continuous improvement while respecting the franchise partnership model
Act as the link between Head Office and the field, ensuring clear communication and alignment
Support new openings, transitions, and growth activity within the region
About You
This role will suit someone who:
Has multi-site QSR or high-volume hospitality experience
Understands the dynamics of franchise operations and influencing without direct control
Is commercially aware and confident discussing performance, margins, and KPIs
Enjoys coaching, problem-solving, and building strong long-term relationships
Is comfortable working in a fast-moving, scaling business
Leads with credibility, balance, and pragmatism
Is hands-on, adaptable, and solutions-focused
You don’t need to have all the answers, you need judgement, influence, and the ability to move things forward.
What’s on Offer
Salary up to £50,000, depending on experience
Opportunity to work closely with a Senior Operations Manager in a high-growth brand
High levels of autonomy and regional ownership
Strong exposure to franchise operations and network growth
A role with genuine influence as the brand continues to scale
